Delivery Policy
This Delivery Policy explains how Hydra Gaming processes and delivers digital gaming services.
Digital Delivery
All Hydra Gaming services are digital. No physical products are shipped.
Processing Start
Processing starts after payment confirmation. Some orders may require manual review before delivery begins.
Delivery Time
Delivery time depends on the selected service and correct customer details. Different services may have different expected processing times.
Possible Delays
Delays may happen due to wrong customer data, game server issues, payment review, manual checks, high demand, or service availability.
Customer Details
Customers must provide correct game details such as User ID, Zone ID, server ID, and account information when required. Incorrect information may delay or prevent delivery.
Cancellation
Completed digital services cannot be cancelled. If you need help before processing begins, contact support as soon as possible.